Get started

Account & Login

Delete or close your account

Understand what happens when you request account deletion and how to cancel an active subscription first.

Last updated 3 September 2026

Before deleting your account, cancel any active subscription to avoid further charges. Open Manage Plan and cancel through the billing portal if you are on a paid plan.

Account deletion is permanent. Your journal, strategies, goals and connected data cannot be recovered after deletion is processed.
  1. Disconnect all broker connections from Broker Connections.
  2. Cancel your subscription at Manage Plan if applicable.
  3. Contact support through the help centre to request account deletion.
Privacy policy →
Contact support →

Was this article helpful?

Related articles

Cancel your subscription

Stop renewal through Stripe Billing Portal and keep access until the end of your billing period.

Request deletion of your data

How to request erasure of personal data under privacy laws.

Export your data

Request a copy of your personal and trading data.

Still need help?

If this article did not resolve your issue, contact Trade Optic Support. Do not include passwords, complete API keys or payment details.

Contact Support
← Back to Help Centre

More resources