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Reset a forgotten password

Request a password reset link and set a new password for your Trade Optic account.

Last updated 3 September 2026

On the login page, select Forgot password and enter the email address linked to your account. You will receive a reset link if an account exists for that address.

For security, the reset page does not confirm whether an email is registered. Check your spam or promotions folder if the message does not arrive within a few minutes.
  1. Open the reset link from your email within the time limit shown in the message.
  2. Choose a strong password you have not used on Trade Optic before.
  3. Sign in with your new password and update it in any password manager you use.
Contact support →

If reset emails never arrive

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Still need help?

If this article did not resolve your issue, contact Trade Optic Support. Do not include passwords, complete API keys or payment details.

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